A focused review of the process causing the most friction in your business.
Your Β£495 review includes:
β’ a short pre-session questionnaire
β’ a 90-minute process-mapping session
β’ a review of your current workflow and bottlenecks
β’ a recommended future workflow
β’ a prioritised written action plan
β’ suitable technology, automation and AI opportunities
β’ a 30-minute follow-up
β’ one small, agreed First Fix Setup in an existing tool, so you can put one improvement to work straight away
Larger system builds, integrations and automations are scoped and quoted separately. You can carry out the rest of the action plan yourself or ask Harbour Studio to help build it.

1. Fix the immediate headache - map the process causing the most friction and decide what to change first.
2. Join up the client journey - connect enquiry, booking, payment, delivery and follow-up.
3. Build the business hub - create one reliable place for client information, tasks, processes and resources.
4. Add useful automation and AI - reduce reminders, chasing, reporting and repetitive admin.
5. Build what does not exist - consider a bespoke portal, app or digital product only when existing tools cannot solve the problem well.
A practical implementation project for one priority identified in your Process Review. This could include lead follow-up, booking and payment, client onboarding, communications, content planning, recurring admin or standard operating procedures. Weβll use the right mix of your existing tools, newer technology, AI and automation-only where each adds genuine value. Youβll receive a working system, clear documentation and a practical handover.
For established service businesses that need more than one process fixed. Weβll create one clear home for leads, clients, projects, recurring tasks, core processes, templates and useful business information-bringing together your existing tools with modern platforms, AI and carefully chosen automation. The aim is a simpler, more connected business that needs less manual effort from you. Business Hub projects are scoped and quoted following your Process Review.
Start smaller with a simple five-day challenge. Identify one recurring admin time thief, turn it into a straightforward system and reclaim up to an hour every week.

The One Hour Back Challenge is my free five-day guide to finding one recurring time drain and creating a simple system to tackle it. Itβs designed to help you work towards getting an hour back each week.
Start here if you want practical support straight away.
Actionable ideas to help you move forward with clarity.
Ready to go deeper? This is my main way of supporting you.